Shipping policy
Thank you for choosing Shopbabad. We aim to provide clear shipping information so you can understand our order processing times, estimated delivery windows, and shipping charges.
Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation. Business days are Monday through Friday, excluding public holidays. Order processing time is separate from shipping transit time.
Shipping and Delivery Time
Standard shipping is estimated to take 7–15 business days after dispatch. The total estimated delivery time, including order processing, is 8–18 business days.
These timeframes are estimates and are not guaranteed delivery dates. Delays may occur due to weather conditions, carrier operations, public holidays, customs inspections, or other circumstances beyond our control.
Shipping Rates
Standard shipping charges are based on the discounted merchandise subtotal:
- Orders with a discounted merchandise subtotal of US$39.99 or more qualify for free standard shipping.
- Orders with a discounted merchandise subtotal below US$39.99 are subject to a US$12.99 standard shipping fee.
The merchandise subtotal excludes shipping charges and any other applicable fees. The final shipping cost will be displayed at checkout.
Shipping Addresses and Order Information
Orders are shipped according to the delivery address provided at checkout and the shipping services available for that address. Please carefully verify the recipient's name, street address, postal code, and contact number before submitting your order.
If you notice an error in your order information, contact us as soon as possible at [email protected]. Once an order has entered processing or shipping, we may be unable to change the address or modify the order.
Tracking and Delivery Delays
If tracking information is available for your order, we will provide the relevant tracking details when available. Tracking updates may take time to appear depending on the carrier's system and the shipment's progress.
If your package has not arrived within the estimated delivery window, please contact us at [email protected] and include your order number so we can assist with an inquiry.
Contact Us
If you have questions about order processing, shipping charges, or delivery estimates, please contact us at [email protected].
Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
We will do our best to assist you with shipping-related concerns.